Tickets

Where and when can I buy tickets to Saraya Aqaba Water Park?

You'll find options to purchase both daily admission tickets and season passes at our ticketing counter. Don't forget to stay tuned and keep checking back for new products and special offers on our website.

Do tickets have use-by dates or are they valid indefinitely?

Single-day tickets are dated, however, if you purchase Season Pass you can enter the park anytime during the operational season in which the pass was purchased.

Can I leave the park and re-enter on the same day?

Our park has a no re-entry policy. There may be exceptional circumstances in which you'll be allowed to leave the park and re-enter on the same day, but this will be at the discretion of the park management. Group exit and re-entry will not be permitted.
 

What is the validity period of tickets?

Entry tickets to Saraya Aqaba Water Park are valid for one entry to the park on the selected date of visit.

Can I upgrade my ticket after purchase?

Yes. You can upgrade your ticket at the ticketing counter at Saraya Aqaba Water Park any time during your visit to Season Pass which is valid until the end of the operational season.

Is the ticket price based on age?

Yes, children below the age of 3 are admitted free of charge accompanied by their parents. Parents may be asked to provide ID to verify the age of guests younger than 3. Children under 12 years old are eligible for a Junior ticket

General info

What are the opening hours of the waterpark?

Thank you for another amazing Season! The park is closed for the Winter. See you next season!

Where is the park located?

Located in the heart of Saraya Aqaba, the only water park on the coast is situated within walking distance of all the local hotels, only 15 minutes from Aqaba International Airport and driving distance from Amman. [Please click here for the exact location](location).

What are the behavior guidelines while in the water park?

Guests are advised to read safety signs and always follow the directions of staff, ensuring their own and the security of other guests during their park visit.

- Guests must be at least 1.1 meters in height to ride some slides and experiences

  • - Guests must be below 120 kg to enjoy slides except for Al Mujib Lazy River, Rum Waves, and Azure Oasis
  • - Guests with any medical, health, or self-imposed restrictions on their physical activity or are overweight for their body type or under “doctor’s care” should not use slides and experiences
  • - Some water rides are body active, and such activities present a risk of injury
  • - Always follow lifeguards’ instructions
  • - Please wait until instructed by the lifeguard to enter the slide start tub
  • - Allow the lifeguard to assist you in the proper seating arrangement
  • - Please wait for the lifeguard to dispatch you
  • - Please ride in a seated position facing the center, holding the handles
  • - Please be wary of the water depth in some pools
  • - Unruly behavior and horseplay are not permitted
  • - Wearing sunglasses and prescription lenses is not allowed when riding the attractions
  • - Please supervise your children and arrange a meeting place in case you should get separated
  • - Children under 13 years old must be accompanied by an adult individual
  • - No running on Water Park premises
  • - Guests are advised to bring their aqua shoes, as walkways around the park are subject to high-temperature
  • - No diving allowed in any of the waterpark pools or slides
  • - We reserve the right to stop picture-taking and videorecording
  • - Smoking is allowed in designated areas only.
  • - Saraya Aqaba accepts no responsibility for any loss or damage of any personal items
  • - Go Pro cameras can be used only if the straps are attached to the camera.

Management reserves the right to ask guests who violate this policy to leave the water park

What are the items that guests can’t bring into the water park?

  • - Weapons of any kind, or potentially dangerous items such as items made of glass or with sharp edges
  • - Coolers, suitcases, and bags with wheels
  • - Clothing with offensive language or content
  • - Clothing that identifies the wearer as emergency personnel
  • - Pets (except service animals in special cases that will be determined by us)
  • - The use of two-wheeled, self-balancing electric vehicles such as Segways.
  • - Personal floating devices and swimming aids.
  • - The use of recreational devices such as remote-controlled drones, toys, scooters, inline skates, skateboards, or shoes with built-in wheels.
  • - No glassware and alcoholic beverages are allowed
  • - Devices that contain exposed needles, which do not retract into the device or other sharp points and edges
  • - Jewelry, watches, zipper-equipped swimsuits, or sharp objects are strictly forbidden

Failure to follow these rules may result in serious injury to yourself and/or others and even expulsion from the park.

 

Is there a swimwear code at Saraya Aqaba Water Park?

Appropriate swimwear is always a must, for the health, safety, and comfort of yourself and others. Inappropriate swimwear includes (but is not limited to):

  • - Underwear (boxers, briefs, etc.)
  • - Attire that is transparent or translucent in private areas
  • - Attire with metal buttons, zippers, buckles, or snaps that could be abrasive to other swimmers and the slides and experiences
  • - Shirts or jackets that button or zip up the front
  • - Long pants such as jeans, slacks, and trousers
  • - Denim clothing
  • - Any clothing or accessory (belts, jewelry, etc.) deemed as potentially damaging to the slides
  • - Abayas. However, burkinis are allowed and available to purchase from Al Siq Souk.
  • - Regular diapers are not permitted in any pools or attractions.
    Do remember that the park management reserves the right to request that any guest either change their attire or leave the premises.

Is there a car parking at Saraya Aqaba Waterpark?

Yes, parking is free of charge, located next to the entrance of the waterpark.

Can I smoke in the park?

Yes, in smoking-designated areas only.

Are you serving alcohol and shisha?

To adults, 18+ only. You would need to show a valid ID and proof of vaccination, as per the government guidelines.

Where can I store my belongings during the visit?

Lockers and changing rooms are available at the waterpark and at the ticketing and Guest Services area. Saraya Aqaba Waterpark assumes no liability for items in the locker.

What do I do if there is a medical emergency?

First Aid & medical personnel are available on site. Please report type of the emergency to the nearest employee of the park and they will lead you to the clinic.

How can I protect myself and my family from dehydration and sun exposure?

Saraya Aqaba Water Park provides a full day of fun in the sun! To make the most of your day, be sure to drink plenty of water to avoid heat exhaustion. Don’t forget to apply sunscreen frequently throughout the day. If you happen to forget your sunscreen, our retail store in the park has a variety of sunscreens and sundries available for purchase

Do you have life jackets available at the waterpark?

Life jackets are available for use throughout the waterpark. Life jackets are complimentary and available to any guest wishing to use one. Children, first-time swimmers, and weaker swimmers are encouraged to wear a life jacket.

What do I do if I lose something, or find some lost property?

There is a Lost and Found collection point (retail store counter) in the park, open during park operating hours. If you have already left the park when you realize you have forgotten something, you can Contact us directly.